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Section 23 of The Kenya Information and Communications Act CAP 411A: Provision of telecommunication services

    

(1) The Commission shall, so far as is reasonably practicable, ensure there are provided throughout Kenya, such telecommunication services and in particular, emergency, public payphone and directory information services, as are reasonably necessary to satisfy the public demand thereof.
(2) Without prejudice to the generality of subsection (1), the Commission shall—
(a) protect the interests of all users of telecommunication services in Kenya with respect to the prices charged for and the quality and variety of such services;
(b) maintain and promote effective competition between persons engaged in commercial activities connected with telecommunication services in Kenya in order to ensure efficiency and economy in the provision of such services and to promote research and development in relation thereto;
(c) encourage private investment in the telecommunication sector;
(d) promote the provision of international transit services by persons providing telecommunication services in Kenya;
(e) enable persons providing telecommunication services or producing telecommunication apparatus in Kenya to compete effectively in the provision of such services or apparatus outside Kenya;

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