Document Type: DOCX
Number of Pages: 3
A Customer Service Representative Employment Contract is a legally binding document between an employer and a person hired to serve as a customer service representative which clearly outlines the terms of engagement.It typically contains the following key components:1. Parties to the contract (Employer and Employee)2. Position and Duties3. Employment Period4. Probation Period (if applicable)5. Place of Work6. Working Hours7. Remuneration8. Leave Entitlement9. Confidentiality10. Code of Conduct11. Termination12. Governing Law13. Entire Agreement14. AmendmentsPurpose:1. Clearly states employee's job role and expectations.2. Ensures compliance with Kenyan labor laws and company policies.3. Protects both parties' interests.
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